Agile Requirements Document (ARD) for Two Factor Authentication
Automated ARD Generated via Make.com Workflow
Document Version: 1.0 | Last Updated: 03/03/2025
1. Project Overview
Primary Objective
Implement Two Factor Authentication (2FA) for Acme Bank's online banking customers to enhance security and protect user accounts from unauthorized access.
Success Metrics
- Reduction in unauthorized access incidents by 75% within the first year of implementation.
- User adoption rate of 2FA at 90% within the first six months.
- Customer satisfaction score of 85% or higher regarding the new security feature.
Business Value Statement
Enhancing the security of online banking services will build customer trust, reduce fraud-related losses, and comply with regulatory requirements, ultimately leading to increased customer retention and acquisition.
2. Stakeholder Analysis
| Role | Name | Contact | Decision Authority (Y/N) |
|---|---|---|---|
| Project Manager | Alex Hogan | alex.hogan@acmebank.com | Y |
| IT Security Lead | Jamie Smith | jamie.smith@acmebank.com | Y |
| Compliance Officer | Sarah Johnson | sarah.johnson@acmebank.com | N |
| Marketing Manager | Chris Lee | chris.lee@acmebank.com | N |
3. Functional Requirements
User Stories
| Story ID | Role | Description | Acceptance Criteria |
|---|---|---|---|
| US-1 | Customer | As a customer, I want to receive a verification code via SMS after entering my password, so that I can securely access my account. | - Customer receives a code within 30 seconds. - Code is valid for 5 minutes. |
| US-2 | Customer | As a customer, I want to have the option to use an authenticator app for 2FA, so that I can choose my preferred method of authentication. | - Customer can select SMS or authenticator app. - Both methods are functional and tested. |
| US-3 | Admin | As an admin, I want to monitor 2FA usage and authentication failures, so that I can ensure the system is functioning correctly. | - Admin dashboard displays usage statistics. - Alerts for failed authentications are sent to the admin. |
4. Technical Constraints
Integration Requirements
- Integration with existing user authentication system.
- Compatibility with SMS gateway and authenticator applications.
Compliance Standards
- Must comply with PCI DSS and GDPR regulations.
Architecture Diagram URL
Architecture Diagram
5. Timeline Parameters
Sprint Cadence
2 weeks
Key Milestones
| Milestone | Due Date | Owner |
|---|---|---|
| Requirements Gathering Complete | 03/15/2025 | Alex Hogan |
| Development Phase Start | 03/20/2025 | Jamie Smith |
| User Acceptance Testing | 05/01/2025 | Alex Hogan |
| Go-Live | 05/15/2025 | Jamie Smith |
6. Risk Profile
Risk Matrix
| Risk Description | Likelihood (1-5) | Impact (1-5) | Mitigation Strategy |
|---|---|---|---|
| Delay in development due to technical challenges | 3 | 4 | Allocate additional resources and conduct regular progress reviews. |
| Low user adoption of 2FA | 2 | 5 | Implement a user education campaign and provide incentives for adoption. |
| Compliance issues with regulations | 2 | 5 | Regularly consult with the compliance officer throughout the project. |
7. Approval Workflow
Signatories
| Name | Role | Approval Status | Signature Timestamp |
|---|---|---|---|
| Alex Hogan | Project Manager | Pending | |
| Jamie Smith | IT Security Lead | Pending | |
| Sarah Johnson | Compliance Officer | Pending |
Appendix
- Revision History: Initial draft created on 03/03/2025.
- Automated Validation Results: All requirements have been validated against business objectives.
- Risk Exposure Score: 50/100
Prepared by: Alex Hogan
Email: alex.hogan@acmebank.com
Date: 03/03/2025